Refund policy

Refund Policy

At Sankalp Security And Manpower Services Private Limited (SSMSPL), we strive to provide the highest quality of services in security, manpower, and facility management. We believe in maintaining transparency and trust with our clients, including our policies around payments and refunds.

Service-Based Refunds

Due to the nature of our business and the services we provide, refunds are only applicable under specific conditions. A refund may be considered if:

Services were not delivered as agreed in the service contract.

There was a cancellation by SSMSPL due to unforeseen circumstances.

The client cancels the service within the agreed-upon notice period (as per the service agreement or contract terms).

All refund requests must be submitted in writing to our official email: info@ssmspl.com with supporting documents and a clear explanation.

Non-Refundable Situations

Refunds will not be provided in the following cases:

Once the manpower or security personnel have been deployed and services have commenced.

If delays or interruptions in service were caused by client-side issues or third-party interventions.

For cancellations without proper notice as per contract terms.

For partial use of services or early termination by the client without valid reason.

Refund Process

All eligible refunds will be processed within 7–10 business days from the date of approval.

Refunds will be made through the original mode of payment or via bank transfer.

Any transaction charges or processing fees may be deducted from the refundable amount.

Contact Us

For any questions related to cancellations or refunds, please contact:

Sankalp Security And Manpower Services Pvt. Ltd.

• Email: info@ssmspl.com
• Phone: XXXXXXX
• Website: www.ssmspl.com